Mr. Rajesh Pundalik Lotlikar, CEO of Ampersand Consulting, received the Excellence in Health Insurance & Customer Service Award 2026 at the Maharashtra Excellence Awards and Conclave 2026. The event was held on August 22, 2026, at Sayaji Hotel, Wakad, Pune, and was organized by Insights Success and powered by Insights Excellence Awards. Marathi actress Nivedita Saraf attended as Chief Guest. The award recognizes Lotlikar’s leadership at Ampersand Consulting in the health insurance and customer service space.
As CEO, Lotlikar has focused on positioning Ampersand Consulting as a firm that pays close attention to how customers experience health insurance services, an area where clear communication and follow-through often matter as much as the products themselves. Chief Guest Nivedita Saraf, known for her long career in Marathi cinema and theater, was present at the event, and her attendance added a note of recognition to a ceremony centered on business and service achievement.
Running a consulting practice in health insurance requires staying on top of policy details, claims processes, and customer concerns that can be confusing without the right guidance, and Lotlikar’s leadership at Ampersand Consulting reflects an effort to simplify that experience for clients. His role involves overseeing both the strategic direction of the firm and the day-to-day service standards that shape how clients perceive the company.
Customer service in the insurance sector often comes down to how well a company handles the moments that matter most to a policyholder, particularly during claims or renewals, and Lotlikar’s continued focus on this area suggests a leadership approach built around responsiveness and clarity rather than volume alone.
The Excellence in Health Insurance & Customer Service Award adds to the recognition Lotlikar has built through his work at Ampersand Consulting. It reflects the trust clients have placed in the firm’s approach to health insurance services.
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