New Mountain Capital Forms Smarter Technologies to Revolutionize Healthcare Revenue Cycle Management

New Mountain Capital

Prime Highlights

  • New Mountain Capital has combined Access Healthcare, SmarterDx, and Thoughtful.ai to form Smarter Technologies, a healthcare revenue cycle management platform enabled by AI.
  • Smarter Technologies is striving to make healthcare administrative work easier, taking care of more than 200 clients and $200 billion worth of revenue in a year.

Key Facts

  • The company processes over 400 million transactions annually, handling over 500,000 providers across 60+ hospital systems.
  • Jeremy Delinsky, former CTO of athenahealth, has been appointed CEO of Smarter Technologies.

Key Background

New Mountain Capital announced the formation of Smarter Technologies through the combination of three portfolio companies: Access Healthcare, SmarterDx, and Thoughtful.ai. Through this combination, it has formed an end-to-end, AI-based revenue cycle management (RCM) platform aimed at making healthcare administration more efficient.

Access Healthcare delivers in-depth revenue cycle operations experience, and SmarterDx offers proprietary clinical AI capabilities with a revenue integrity focus. Thoughtful.ai delivers advanced AI agents to automate revenue cycle and business workflows. By integrating these capabilities, Smarter Technologies delivers a modular platform that combines agentic AI, machine learning, and human management to simplify revenue management operations.

The new firm now has more than 200 clients, of which there are more than 60 hospital systems, with as many as 400 million transactions annually and more than $200 billion in revenues combined being managed. Such a scale makes Smarter Technologies a significant player in the administrative healthcare market.

Leadership will come from Jeremy Delinsky, who has a strong healthcare technology background in his tenure at athenahealth and Devoted Health. Leadership wants to leverage advanced AI solutions and global operations to shake up how healthcare providers manage revenue cycles. Leadership from each legacy company will still be responsible for their area of specialty in the combined company to ensure continuity and expertise.

This strategic consolidation allows New Mountain Capital to concentrate on making equity investments in innovative health solutions that reduce complexity and improve provider financial performance across the industry.

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